Golrang System is considered the largest private holding company in Iran, operating in almost every field you can imagine. From healthcare industries to transportation and IT. This very large complex naturally requires comprehensive and integrated software systems to manage its extensive activities.
Kian Pardaz Hoosmand is proud to have collaborated in the launch and management of part of the integrated system of Golrang Industrial Group. Although this huge group itself operates in the fields of IT and CRM and has something to say, the task of implementing the Care Line telephone system for the entire complex is the responsibility of Kian Pardaz Hoshmand.
By launching Care Line, Golrang System has been able to improve its customer voice management. Upgrading the customer voice system has helped the Golrang Group to identify and resolve any problems with any of its products in any of its sub-groups as quickly as possible. Receiving documented and regular reports of customer feedback has helped Golrang improve the quality of its products and services. And also have more appropriate responsiveness and better monitoring of responses to its customers.
