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Voip has many features, the most important of which are the following:
- Establish VoIP communication with CRM, complete call routing and decision-making based on available CRM information
- Establishing VoIP communication with some software and hardware available in the organization to set up a Data Center
- Programming and providing various facilities for comprehensive exploitation of VoIP based on the organization’s needs
- Setting up a Call Center with VoIP technology
- Eliminating call costs in companies that have geographical distribution
